Legal Notice
Last updated: October 28, 2026
This Legal Notice identifies the Ideal Pet Warehouse store, the legal entity that operates it and how to contact us.
Business identity
Store information
| Store name | Ideal Pet Warehouse |
| Store address | 356 E 116th St, New York, NY 10029, United States |
| Phone | +1 212-860-2543 |
| support@idealpetwarehouse.shop | |
| Website | https://idealpetwarehouse.shop/ |
Operated by
| Operated by | IDEAL PET WAREHOUSE LTD. |
| Business type | New York Domestic Business Corporation |
| New York DOS registration number | 1706828 |
| Original incorporation date | March 2, 1993 |
| Registered business address | 356 E 116th St, New York, NY 10029, United States |
| Business operator statement | Ideal Pet Warehouse is a pet retail store and online business operated by IDEAL PET WAREHOUSE LTD., a New York corporation. |
Who you are buying from
Ideal Pet Warehouse is the customer-facing name of our store. The legal entity that operates https://idealpetwarehouse.shop/, sells the products listed on it and is responsible for every order is IDEAL PET WAREHOUSE LTD., a New York domestic business corporation (New York Department of State ID 1706828), originally incorporated on March 2, 1993.
Your order confirmation, receipts and card statement descriptor relate to Ideal Pet Warehouse, operated by IDEAL PET WAREHOUSE LTD..
Location and fulfillment
| Store address | 356 E 116th St, New York, NY 10029, United States |
| Orders ship from | 356 E 116th St, New York, NY 10029, United States |
| Returns go to | 356 E 116th St, New York, NY 10029, United States (by mail with our prepaid USPS label, or in person during customer service hours; contact us first) |
| Carrier | USPS (United States Postal Service) |
| Ships to | All 50 U.S. states and Washington, D.C. (no international shipping) |
| Currency | U.S. dollars (USD) |
Customer service
| support@idealpetwarehouse.shop (replies within 1 business day) | |
| Phone | +1 212-860-2543 |
| Contact form | Contact Us |
| Customer service hours | Monday to Friday, 9:00 AM to 5:00 PM ET (closed on weekends and U.S. federal holidays) |
| Order cut-off time | 12:00 PM ET, Monday to Friday |
| Response time | We reply to every email, call, contact form message or problem report within 1 business day. |