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Order cut-off time: 12:00 PM ET ยท Customer service Monday to Friday, 9:00 AM to 5:00 PM ET

Legal Notice

Last updated: October 28, 2026

This Legal Notice identifies the Ideal Pet Warehouse store, the legal entity that operates it and how to contact us.

Business identity

Store information

Store nameIdeal Pet Warehouse
Store address356 E 116th St, New York, NY 10029, United States
Phone+1 212-860-2543
Emailsupport@idealpetwarehouse.shop
Websitehttps://idealpetwarehouse.shop/

Operated by

Operated byIDEAL PET WAREHOUSE LTD.
Business typeNew York Domestic Business Corporation
New York DOS registration number1706828
Original incorporation dateMarch 2, 1993
Registered business address356 E 116th St, New York, NY 10029, United States
Business operator statementIdeal Pet Warehouse is a pet retail store and online business operated by IDEAL PET WAREHOUSE LTD., a New York corporation.

Who you are buying from

Ideal Pet Warehouse is the customer-facing name of our store. The legal entity that operates https://idealpetwarehouse.shop/, sells the products listed on it and is responsible for every order is IDEAL PET WAREHOUSE LTD., a New York domestic business corporation (New York Department of State ID 1706828), originally incorporated on March 2, 1993.

Your order confirmation, receipts and card statement descriptor relate to Ideal Pet Warehouse, operated by IDEAL PET WAREHOUSE LTD..

Location and fulfillment

Store address356 E 116th St, New York, NY 10029, United States
Orders ship from356 E 116th St, New York, NY 10029, United States
Returns go to356 E 116th St, New York, NY 10029, United States (by mail with our prepaid USPS label, or in person during customer service hours; contact us first)
CarrierUSPS (United States Postal Service)
Ships toAll 50 U.S. states and Washington, D.C. (no international shipping)
CurrencyU.S. dollars (USD)

Customer service

Emailsupport@idealpetwarehouse.shop (replies within 1 business day)
Phone+1 212-860-2543
Contact formContact Us
Customer service hoursMonday to Friday, 9:00 AM to 5:00 PM ET (closed on weekends and U.S. federal holidays)
Order cut-off time12:00 PM ET, Monday to Friday
Response timeWe reply to every email, call, contact form message or problem report within 1 business day.

Store policies